1. Start with the visitor’s first explanation
Bosseo describes Video Intake as a guided survey that lives on a law firm’s website. A visitor can tap an invitation such as “See if you have a case,” answer one question at a time and provide information organized by case type. That approach gives you a specific alternative to a contact form that asks for a name, contact details and an open-ended description. The local fact matters here because Paradise is recorded as a CDP within Clark County, not as a county or metropolitan area. If your firm serves Paradise as part of a wider Clark County practice, the intake should make the service area and matter-eligibility questions explicit rather than treating every visitor as automatically eligible.
Recommended approach
Review the opening screen, service-area question and first branching choices together. Decide which visitors should continue, which need a prompt to contact the firm another way and which should be routed for human review. Do not use Paradise’s population estimate as a reason to presume that more people will complete the intake.
