What does the ROI Dashboard describe tracking?+
Bosseo’s public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, recordings, transcripts, case-type tags, contact classifications, forms, video intakes, source attribution, review measures and trends over time. Confirm the exact scope for your firm during the consultation.
Can it separate North Las Vegas from Clark County?+
That geographic distinction should be confirmed as part of implementation. North Las Vegas is a municipality recorded in Clark County. Ask Bosseo how city, county and Nevada targets will be named, filtered and interpreted rather than treating the labels as interchangeable.
Does a ranking prove that a law firm received a lead?+
No. A ranking is a visibility measure. A lead requires a defined contact classification, and a signed matter or revenue requires further confirmation. The dashboard is intended to place these measures in one view, but the firm should not infer an outcome that the underlying records do not support.
Can the dashboard show where a contact came from?+
Bosseo describes source attribution for channels and pages, including organic, Local Services Ads, news pages and AI referrals. Ask how multi-channel journeys, missing source data and duplicate contacts are handled for your proposed scope.
Who should have access to the dashboard?+
Choose access according to your firm’s responsibilities. Bosseo’s public page describes team access, but it does not establish a permission design for every account. Confirm user roles, visibility, changes, exports, removal of access and recovery procedures before approval.
What should we ask about data freshness and recovery?+
Ask when calls, forms and intakes appear, how rankings refresh, how delayed or missing records are flagged, how corrections are made, and how information is recovered after an error or outage. Do not assume an uptime level, backup arrangement or recovery time without confirmation.