Make the first website step easier to complete
A visitor from Nellis AFB or elsewhere in Clark County may arrive with uncertainty about whether the firm handles the matter. Bosseo describes Video Intake as a guided survey that lives on the website and uses video rather than a blank contact form. The visitor taps an invitation such as “See if you have a case,” then moves through a question path. This gives your firm a concrete alternative to asking for a name, phone number and an open-ended description. The Nellis AFB geography identifies the service area; it does not establish how many people will use the widget or what legal issues they have. Evaluate the experience with your actual practice areas and website visitors rather than treating the Census estimate as a demand forecast.
Recommended approach
Review the opening invitation, mobile experience and number of questions for each practice area. Test whether a person can understand the next step without legal interpretation, and decide what information is necessary before staff contact the visitor.
