1. Start with the bottleneck, not a feature list
Enterprise is a census-designated place in Clark County, Nevada. The 2020–2024 ACS 5-year estimate records 240,464 residents, with a margin of error of 5,182. That geographic fact can help you describe the service area your firm serves, but it does not establish legal demand, lead volume or the need for a particular application. Your software decision should therefore begin inside the firm: where does work stall, get copied, wait for a handoff or depend on someone remembering a follow-up?
Recommended approach
Bring one current process to the discussion in plain language. Examples include re-entering an intake record, answering repeated status questions or routing a new inquiry from a shared inbox. Ask whether the problem is frequent enough, costly enough or error-prone enough to justify a focused tool. If an existing product already handles the task well, custom software may not be the right answer.
