1. Put Wayne inquiries in the right geographic context
Your firm may serve people in Wayne city, elsewhere in Wayne County or beyond. Those are different geographic questions, and attribution should preserve that distinction. A report that treats every visit as a “Wayne lead” can blur the difference between a person located in the city, a person elsewhere in the county and someone who found the firm while searching from another area. Bosseo’s public Lead Attribution page describes channel, referrer, landing page, device and session detail for each journey. That makes geographic review a question for your consultation: which location information is available in your intake records, and how should your firm classify service area without turning an address into an unsupported conclusion about case value?
Recommended approach
Ask to review attribution by the geographic categories your firm actually uses. Keep Wayne city and Wayne County separate in reporting, and decide whether inquiries from outside those areas should be included, excluded or reviewed separately. Do not use Wayne’s population estimate to forecast inquiries or cases.
