What kinds of custom software can Bosseo build for a law firm?+
Bosseo’s public page gives examples including client status portals, intake tools, internal dashboards, referral trackers, document intake flows, calculators and connections between existing systems. The consultation should determine whether your specific process is suitable and what is technically in scope.
Do I need a requirements document before speaking with Bosseo?+
Bosseo says you can describe the operational annoyance in plain English and that its team will ask questions. You can improve the conversation by bringing one process, its users, the systems involved, the exceptions and the result you need to observe.
Will a custom tool integrate with our current systems?+
Bosseo describes custom tools connected to a firm’s website, intake and dashboard and presents integrations as part of its custom-software offering. A particular CRM, case-management system or other connection should be confirmed during scoping, along with fields, permissions, errors and fallback procedures.
Who hosts and maintains the software?+
Bosseo states that it hosts and maintains the custom software it builds on its dedicated servers and describes updates, fixes and improvements as part of the relationship. Ask the consultation to define the exact hosting, monitoring, backup, security, maintenance and support responsibilities for your proposed tool.
How should our firm evaluate permissions and recovery?+
Define who may view, add, change, export or delete each information category. Then agree what is backed up, how restoration works, what the firm must do during an interruption and which recovery expectations belong in the acceptance criteria. Do not assume a specific security or uptime level without confirmation.
How do we know whether custom software is better than an existing product?+
Compare the actual workflow, not the number of features. If an existing product fits the required process and controls, it may be the better choice. If the firm is maintaining workarounds or repeated handoffs, ask Bosseo to scope a focused tool and give you a clear basis for deciding.