What does Lead Attribution show for an individual inquiry?+
Bosseo’s public product page describes a journey record with channel, referrer, landing page, device and session detail, along with attached intake answers. Ask in your consultation which fields would be available for your firm and how incomplete records are identified.
Can phone calls be included?+
Bosseo says calls can join the same journey record, including the web journey and certain call information. Ask how your firm’s calls would be identified, reviewed and connected to outcomes before relying on the reporting.
Can it distinguish Scottsbluff from Scotts Bluff County?+
That depends on the geographic information your firm collects and the reporting scope you agree on. Scottsbluff is a municipality recorded in Scotts Bluff County. Ask Bosseo how those labels would be represented and kept distinct from other Nebraska service areas.
Will attribution tell us which channel produced a signed case?+
Bosseo describes outcome tracking through consultation and signed case, but your firm must define those stages and maintain accurate records. Attribution can support review of the data trail; it does not by itself prove that one channel caused a result or guarantee future performance.
Do we need to change how staff ask where a caller heard about us?+
Bosseo says its instrumentation is intended to work behind the scenes and that attribution is not dependent on manual tagging. Still, your team should review how intake information is collected, corrected and updated so the resulting records are useful.
How is this different from aggregate analytics?+
Bosseo positions Lead Attribution around connecting a specific lead’s journey and intake information, rather than viewing anonymous traffic only in aggregate. Ask for a demonstration using your desired outcome definitions and confirm what data your firm can access.