What is Bosseo Video Intake?+
Bosseo describes Video Intake as a guided video survey that lives on a law firm’s website. It is designed to help visitors explain what they need and to organize inquiries by case type, urgency and fit before the firm reviews them.
Can the intake cover more than one practice area?+
Bosseo’s public page describes a separate question path for each practice area. Your firm should confirm which paths are appropriate, what questions each requires and how inquiries should be routed before deciding on a configuration.
Can I use it for people contacting my firm from Chalco?+
A website intake can be presented to people your firm serves in Chalco, but the population estimate for Chalco does not establish demand or expected intake volume. The relevant decision is whether the experience accurately reflects your firm’s service area and review rules.
Where does a completed intake go?+
Bosseo states that completed inquiries can arrive with answers attached and can be tagged by case type. Its public page also describes delivery to an inbox, CRM and case-management destinations through the broader ecosystem. Confirm the exact destination, access and routing for your firm during the consultation.
Does completing the intake mean the firm has accepted the matter?+
No. The intake is an operational screening and information-collection step. Your visitor-facing language should make clear that submission does not by itself create an attorney-client relationship, establish representation or guarantee a response or result.
What should a law firm review before adopting Video Intake?+
Review the practice-area questions, disclosures, accessibility, mobile experience, ownership rules, escalation path, delivery destinations, staff responsibilities and measurement plan. Also decide how the firm will handle incomplete, urgent or out-of-scope inquiries.