What kinds of custom software can Bosseo discuss with a law firm?+
Bosseo’s public Custom Software page describes client portals, intake tools, internal dashboards, speed-to-lead tools, referral trackers, document-intake flows, calculators and integrations between existing systems. Whether a particular project is appropriate depends on the firm’s workflow and consultation.
Do we need a technical requirements document before speaking with Bosseo?+
Bosseo says the firm can describe the annoyance in plain English and that its team asks the questions needed to scope the build. You can still bring a process map, field list or examples of exceptions if those are available.
Will the software connect to our existing systems?+
Bosseo states that its custom tools can connect with a firm’s website, intake and dashboard and describes integrations with CRM, case-management and marketing systems. The exact systems, data exchanged, permissions and error handling must be confirmed for your firm.
Who hosts and maintains a custom tool?+
Bosseo’s public page says it hosts, monitors, backs up and maintains the tools it builds, and describes updates, fixes and improvements after launch. Ask for the specific hosting, recovery, access and maintenance terms for the proposed project.
How should we evaluate whether the build works?+
Define acceptance criteria before approval. Test whether the intended users can complete the intended tasks, whether required information is captured, whether permissions work as expected and whether the result reaches the correct system or owner.
Should we build custom software or buy an off-the-shelf product?+
Compare the firm’s actual workflow with available products. Custom work may deserve review when a recurring process requires workarounds or manual connections, but a suitable existing product may be the better choice. Bosseo’s consultation can be used to scope the problem and determine whether a custom build is appropriate.