What does the ROI Dashboard say it tracks?+
Bosseo’s public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, transcripts, tags, case types, forms, video intakes, source attribution, reviews, trends and revenue-related signals. Confirm which elements are included in the proposed scope for your firm.
Can it separate Chadron from Dawes County?+
Bosseo describes service-and-city targets and city data. Chadron is a municipality recorded in Dawes County. Ask Bosseo how your preferred city and county boundaries would be represented and whether the proposed view distinguishes them consistently.
Does a ranking prove that the firm will receive a case?+
No. A ranking or citation is a visibility signal, not proof of demand, a call, a qualified lead, a signed matter or revenue. Use the dashboard to inspect relationships among measured signals and actual firm records.
How are contacts classified?+
Bosseo describes categories including Potential New Client, Current Client and Other, with case-type tagging. Ask how ambiguous, duplicate or incorrectly classified contacts are reviewed and corrected for your firm.
Who should be allowed to see calls and transcripts?+
That is a firm decision. Bosseo’s page describes access for roles such as partners, office managers and intake leads. Ask about role-based access and choose permissions appropriate for recordings, transcripts, matter information and financial data.
Is the dashboard a replacement for intake or matter records?+
The public description presents it as a measurement view for rankings, calls, leads and related signals. It should not be treated as a substitute for the firm’s own intake, matter, accounting or confidentiality controls unless that scope is expressly confirmed.