What does the ROI Dashboard track?+
Bosseo’s public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, call transcripts, case-type tags, forms, video intakes, source attribution, review information, trends, matters and revenue signals. Confirm the exact fields and definitions for your firm during the consultation.
Can it show Orchard Homes separately from Missoula County?+
The public page describes service-and-city keyword tracking and city data, while the Census record identifies Orchard Homes as a CDP in Missoula County. Ask Bosseo how those geographic labels will appear in your account and reporting before treating them as separate views.
Does a ranking prove that the firm received a client?+
No. A ranking is a visibility measure. A call, form or intake must be evaluated for relevance and classification, and a matter or revenue record requires its own agreed definition. The dashboard is intended to connect these stages, but your firm should review the attribution path and acceptance criteria.
How are calls and leads classified?+
Bosseo’s public page says calls can be recorded, transcribed and tagged by case type, and contacts can be classified as Potential New Client, Current Client or Other. Ask how ambiguous, duplicate, spam and out-of-scope records are handled for your firm.
Who should be allowed to access the dashboard?+
That is a firm decision. The public page says partners, office managers and intake leads can receive access. Review which roles need viewing, classification or correction rights, and confirm account recovery and access removal procedures.
What should we ask before adopting it?+
Ask how geography, lead status, case type, matter status, revenue, source attribution and update timing are defined. Also review permissions, recovery, historical records, incomplete data and the fields your firm must validate. Book a consultation if you want to examine the dashboard with your own decision criteria.