1. Define what a Livingston lead means before reviewing ROI
Livingston city is recorded as a municipality in Park County, Montana, with a 2020–2024 ACS 5-year population estimate of 8,780 and a margin of error of 19. That is geographic and population context only; it does not establish legal demand, search volume, competition, calls, matters or revenue. Your firm should therefore decide which contacts count before treating a dashboard total as meaningful. Bosseo’s public ROI Dashboard page says contacts can be classified as Potential New Client, Current Client or Other, with leads tagged by case type. It also describes forms and video intakes as countable alongside calls.
Recommended approach
Ask Bosseo to demonstrate the classification rules using your firm’s own definitions. Decide whether a consultation request, existing-client call, vendor inquiry, spam contact and incomplete form should be counted separately. Keep Livingston and Park County as distinct geographic labels if both matter to your service area; do not treat the city’s population as a forecast of matters or revenue.
