Start with the process your Bozeman office can describe precisely
The strongest custom-software candidate is usually a repeatable task that staff perform manually and that has a clear beginning and end. Bosseo’s public Custom Software page describes examples including client portals, intake tools, internal dashboards, referral trackers and tools that connect existing systems. Those examples are possibilities, not a promise that every requested build is suitable. A firm serving clients in Bozeman and elsewhere in Gallatin County should separate its geographic service area from its operational problem. The fact that Bozeman is recorded as a municipality does not tell you whether a portal, intake tool or dashboard is appropriate.
Recommended approach
Bring one process to the consultation in plain language. Describe who starts it, which systems or records are touched, where work is repeated, what must happen next and what an acceptable result would look like. Ask Bosseo to confirm whether custom software is warranted or whether an existing product is a better fit.
