What is Bosseo Video Intake?+
Bosseo describes Video Intake, identified on its public product page as CLIONT, as a guided video survey that lives on a law firm’s website. Visitors answer questions related to their situation, while the flow can qualify an inquiry by case type, urgency and fit.
Can the path cover more than one practice area?+
Bosseo’s public page says each practice area can have its own question path. Your firm should decide which areas to include, what information each requires and how the resulting inquiries should be routed.
Where do completed inquiries go?+
Bosseo states that completed intakes can be delivered with answers attached and describes delivery to an inbox, CRM and case-management system. The specific destination and any connection should be confirmed for your firm before you rely on it.
Does Video Intake decide whether someone has a case?+
No product page should replace your firm’s legal judgment. The survey can organize information and support qualification according to rules you approve, but a submission is not legal advice, a representation agreement or an acceptance decision.
What should a Wright City firm measure?+
Review starts, completions, incomplete paths, routing accuracy, response time and the quality of follow-up. Define each measure before comparing the experience with an existing contact form. Wright City’s population estimate is not a substitute for intake measurement.
Can visitors use another contact method?+
Your firm should decide and publish an appropriate alternative for visitors who cannot or do not want to use a video-guided path. Discuss the available website experience and accessibility requirements during the consultation rather than assuming one format fits every visitor.