1. Define Springfield coverage before reviewing the numbers
A dashboard can show location-based performance only if the underlying geography is explicit. Springfield is a municipality, while Christian County and Greene County are recorded county relationships. Those are not interchangeable targets. A firm may serve Springfield, one county, both counties, Missouri, or another defined service area. The dashboard page says Bosseo tracks service-and-city keywords and can show which cities produce calls. It does not establish that every possible Springfield, county or statewide configuration is included in a particular engagement.
Recommended approach
Ask Bosseo to write the geographic scope into the review: Springfield, Christian County, Greene County, Missouri, or another agreed area. Request separate definitions for ranking targets, call locations, lead locations and matter locations. Use it only as a reason to make geographic definitions precise.
