1. Define Springfield coverage before reviewing the numbers
A dashboard can show location-based performance only if the underlying geography is explicit. Springfield is a municipality, while Christian County and Greene County are recorded county relationships. Those are not interchangeable targets. A firm may serve Springfield, one county, both counties, Missouri, or another defined service area. The dashboard page says Bosseo tracks service-and-city keywords and can show which cities produce calls. It does not establish that every possible Springfield, county or statewide configuration is included in a particular engagement.
Recommended approach
Ask Bosseo to write the geographic scope into the review: Springfield city, Christian County, Greene County, Missouri, or another agreed area. Request separate definitions for ranking targets, call locations, lead locations and matter locations. Do not treat the city’s population estimate as a forecast of demand. Use it only as a reason to make geographic definitions precise.
