What is Bosseo Video Intake?+
Bosseo describes Video Intake, called CLIONT on its public page, as a guided video survey that lives on a law-firm website. Visitors answer questions one at a time, with the flow organized around case type, urgency and fit.
Can the intake cover more than one practice area?+
Bosseo’s public page says each practice area can have its own qualification path. Ask Bosseo to show how your firm’s specific practice areas, questions and routing would be handled and included in scope.
Can we distinguish Sikeston from New Madrid County and Scott County?+
That is a firm decision to review. The Census record identifies Sikeston as a municipality and records relationships with New Madrid County and Scott County. Ask whether the proposed questions and routing can reflect the geographic distinctions your firm actually uses.
Where do completed intakes go?+
Bosseo’s public page describes delivery with answers attached and says completed inquiries can arrive in an inbox, CRM and case-management system, with routing and follow-up automation. Confirm the exact destinations, integrations and responsibilities in your proposed scope; do not assume a particular system is included.
Does Video Intake replace an attorney’s review?+
No. It is an intake and qualification experience. Your firm must decide which answers require human review, how urgent matters are escalated and how the experience explains that submission does not by itself establish representation.
How should a firm judge whether it is working?+
Do not begin with an assumed lead count, signed-client rate or revenue outcome. Review starts, completions, usable information, routing accuracy, ownership, follow-up and accepted or redirected inquiries against goals your firm defines.