1. Match the intake path to Sikeston service geography
Your firm may describe its service area as Sikeston, New Madrid County, Scott County, Missouri, or another precisely defined combination. Those labels are not interchangeable. A Video Intake review should therefore begin with the locations your firm actually accepts, not with assumptions based on the city’s population. The public Census record identifies Sikeston city as a municipality and records relationships with New Madrid County and Scott County. Use that fact to check whether location questions, eligibility rules and routing language reflect your real coverage. Do not treat the population estimate as proof that more people will submit an intake or that a particular matter type is common.
Recommended approach
Write down the geographic answers that should lead to acceptance, review, referral or escalation. Decide whether the intake should distinguish Sikeston from either county and whether Missouri location is enough for a particular practice area. Ask Bosseo to show how those decisions would appear in the proposed question path before approving the experience.
