What does Bosseo’s ROI Dashboard describe tracking?+
Bosseo’s public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, recordings, transcripts, classifications, case types, forms, video intakes, source attribution, reviews and trends over time. The exact scope for a particular firm should be confirmed in consultation.
Can the dashboard prove that Sappington produces legal demand?+
No. Sappington’s Census population estimate is geographic context and does not prove demand, competition, search volume, leads, cases or revenue. A dashboard can organize measured activity only after the firm agrees on definitions and data handling.
How should we distinguish a lead from a signed case?+
Treat them as separate stages unless the agreed implementation explicitly connects them. Bosseo describes Potential New Client classification and case-type breakdowns, while a signed matter and revenue require their own clearly defined records or review.
Does the public page establish an integration with our case-management system?+
No specific case-management integration is established in the public page text. Ask which handoffs are included, which require another Bosseo service, what fields move between systems and what your staff must review manually.
Who should be allowed to view calls and transcripts?+
That is a firm-specific permission decision. Identify which partners, office managers and intake personnel need dashboard access, then separately evaluate access to recordings, transcripts, classifications and financial fields.
How often should we evaluate the data?+
Bosseo describes continuously appearing calls, forms and intakes and rankings that refresh on their tracking cycle. Use those distinctions when setting review expectations, and ask how delayed, corrected or missing records are handled.