1. Set the geographic boundary before you design the first question
Republic’s recorded relationships with Christian County and Greene County matter because a location question may affect whether an inquiry belongs with your firm. They do not, by themselves, prove that visitors from either county need a particular legal service or that one county should receive more attention. Bosseo describes Video Intake as a guided survey built around a firm’s practice areas, with qualification by case type, urgency, and fit. That makes geography a decision point to define rather than a conclusion to assume. Decide whether your firm serves Republic only, both listed counties, a wider Missouri area, or selected matters within those places. Then decide what the visitor should see when the answer falls outside your scope.
Recommended approach
Write the service-area rule in plain language before reviewing the question path. Ask Bosseo to show how a location response could be used in the qualification flow and how an out-of-scope inquiry would be handled. Do not use the Republic population estimate as a proxy for likely intake volume.
