What can Bosseo’s ROI Dashboard show?+
Bosseo describes rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, forms, video intakes, lead classifications, case-type breakdowns, source attribution, review counts and trends over time. Ask which items would apply to your proposed scope and how each is defined.
Can a Poplar Bluff result be separated from a Butler County result?+
That should be confirmed in the proposed measurement design. Poplar Bluff is a municipality recorded in Butler County, and those geographic labels should not be treated as identical. Ask how city and county fields will be named and filtered.
Does a dashboard lead equal a signed case?+
No such conclusion should be assumed. The public page describes lead and matter-related reporting, but your firm should confirm the definitions and the point at which a contact becomes a matter. Review inquiries, retained matters and revenue as separate concepts.
Who can access calls and transcripts?+
Bosseo’s public page says partners, office managers and intake leads can be given access and states that firm data is limited to the firm and the Bosseo team running the account. Confirm the available role controls, removal process and treatment of recordings and transcripts for your firm.
How current is the information?+
Bosseo describes calls, forms and intakes appearing as they happen and rankings refreshing on their tracking cycle. Ask how delays, missing events, duplicate contacts and tracking exceptions are identified and documented.
Does the dashboard guarantee rankings, leads or revenue?+
No. A dashboard measures or presents defined signals; it does not by itself establish demand, future visibility, leads, cases or revenue. Use written acceptance criteria instead of a performance guarantee.