Start with the process your Pevely firm actually repeats
Bosseo describes custom software as a way to build around a firm’s workflow rather than force the firm into an off-the-shelf product. The public service page identifies examples such as client portals, intake tools and internal dashboards. It also describes a workflow in which a firm explains a bottleneck, Bosseo designs and builds around it, and the resulting tool is hosted and maintained. The Pevely location matters as a boundary for this page, not as proof that a particular operational problem exists. The city is recorded in Jefferson County, so your review should specify which office, team, matters and service area the proposed tool concerns instead of treating Pevely’s population as a proxy for software need.
Recommended approach
Bring one process that staff can describe in observable terms: what starts it, who handles it, which information is entered, where it waits, and what a completed result looks like. Ask Bosseo to show how the proposed tool would remove or simplify that process. If the problem cannot be described clearly, delay a build decision until it can.
