What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law firm website. Bosseo says visitors answer questions one at a time and that the flow can be organized around case type, urgency and fit.
Is Video Intake appropriate for every Perryville law firm?+
That cannot be determined from Perryville’s population or from a product description alone. The firm should compare the proposed flow with its practice areas, service boundaries, staffing, accessibility obligations, privacy review and follow-up process.
Can the firm choose which matters the intake evaluates?+
Bosseo says the survey is built around a firm’s practice areas and can be weighted toward selected work. During consultation, confirm how those rules would be represented for your firm and who may change them.
Where does a completed inquiry go?+
Bosseo’s public page says completed inquiries can be delivered to the team with answers attached and describes routing through inbox, CRM and case-management connections. Confirm the exact destination, permissions and configuration for your firm before relying on that handoff.
Does a video intake replace a lawyer’s review?+
No conclusion like that should be assumed. The intake can organize information for review, but the firm must decide fit, urgency, representation, conflicts, follow-up and any legal or ethical response.
Can visitors use another contact method?+
Your implementation should preserve a clear alternative for people who cannot or do not want to use video. Ask Bosseo what alternatives and accessibility options are available, and review the experience on mobile, desktop, keyboard navigation and with sound disabled.