What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law firm’s website. Visitors answer questions one at a time, with flows organized around practice areas and case types, so the firm can review a more structured inquiry than a blank contact form provides.
Can Video Intake cover more than one practice area?+
Bosseo’s public page says each practice area can have its own qualification path. The appropriate number of paths, questions and routing rules should be decided with the firm rather than assumed from its location or population.
Does Video Intake replace a phone number or contact form?+
Not necessarily. It should be treated as one response path unless your firm decides otherwise. Review whether visitors need a phone option, a conventional form, a video flow or a combination, and provide an alternative for people who cannot or do not want to use video.
Where does a completed intake go?+
Bosseo says completed inquiries can be delivered to the firm with answers attached and describes delivery to inbox, CRM and case-management destinations. The exact destination, routing and any required connection should be confirmed during the consultation.
Can the firm choose the questions and qualification rules?+
Bosseo says the flows are built around the firm’s practice areas and that questions and weighting can be adjusted. Your firm should approve the wording, response paths, escalation rules and privacy boundaries before the flow is used.
Will Video Intake produce more cases for an Overland firm?+
No result should be assumed. Overland’s population estimate does not prove demand, and Bosseo’s public product description does not establish a result for your firm. Decide what to measure—such as completed, reviewed, accepted and scheduled inquiries—and evaluate the service using your own records.
