1. Start with the firm’s real intake path
For a Mexico practice, the useful starting point is the firm’s own path across website forms, calls, chat or video intake. Bosseo’s Automation page describes a flow in which a lead is captured, logged and tagged, synced into systems, and made ready for work. That gives you a practical way to examine the path from first contact to the next action without treating geography as a proxy for demand.
Recommended approach
List every current entry point and what happens immediately afterward. Note where an inquiry is first recorded, who sees it, what information is required, how a matter type is identified, and what action is expected next. Ask Bosseo to review the actual flow rather than assuming that every source should receive the same response.
