1. Connect Maplewood inquiries to their real source
Your service area may include Maplewood city and locations elsewhere in St. Louis County, but a place name alone does not explain why a person contacted you. Bosseo’s public Lead Attribution page describes channel, referrer, landing page, device and session detail for a lead’s journey. It also describes attaching intake answers to that journey. That distinction matters when reviewing a Maplewood inquiry: the record can be evaluated by the path that produced it, rather than by a remembered answer such as “Google.” The available geographic fact is limited and should stay limited. Maplewood is a municipality in St. Louis County; its population estimate is not a forecast of legal inquiries.
Recommended approach
Ask Bosseo to show how a Maplewood-related inquiry would be distinguished from inquiries associated with other service areas, pages or channels. Confirm which geographic information is actually captured and which information must come from your intake record.
