Start with the bottleneck your Lemay-facing team can describe
A custom build should begin with a process, not a feature list. Bosseo’s public Custom Software page gives examples such as a speed-to-lead tool, client status portal and referral fee tracker. It also frames the starting point as a firm describing the task someone still performs manually. For a firm serving Lemay within St. Louis County, define the geography in the workflow only when it changes the work: for example, which inquiries are routed to which office process, or which clients need access to status information. The Census record does not tell you which legal services people seek, so it should not be used to justify a particular application.
Recommended approach
Bring one recurring sentence to the consultation: “Someone at our firm has to manually…” Then document the current handoffs, waiting points, duplicate entry and decision rules. Ask Bosseo whether a small tool, an existing product or no custom build is the better answer.
