What does the Bosseo ROI Dashboard publicly say it tracks?+
The public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, forms, video intakes, case-type classifications, source attribution, reviews and trends over time. Confirm the applicable scope and definitions for your firm during the consultation.
Can it distinguish Kansas City from nearby counties?+
The Census record identifies Kansas City and its relationships with Cass, Clay, Jackson and Platte counties. Ask Bosseo how geographic fields are defined and displayed. Do not assume that a Kansas City label represents all four counties or a wider metropolitan area.
Does a dashboard lead equal a signed case?+
No conclusion like that should be assumed. The public page describes classifications for Potential New Client, Current Client and Other and discusses matters and revenue. Ask how your firm’s matter stages and revenue records would be defined before using the figures for ROI decisions.
Who can access calls and transcripts?+
The public page says access can be given to people such as partners, office managers and intake leads. It does not specify every permission level or data-handling rule. Ask about role controls, recordings, transcripts, sensitive matter information, removal of access and auditability.
How current is the information?+
Bosseo’s public page describes calls, forms and intakes appearing as they happen and rankings refreshing on their tracking cycle. Ask for the applicable refresh behavior for each metric; do not interpret “live” as a guarantee of a particular uptime or refresh interval.
Is the dashboard included in the Bosseo ecosystem?+
The public ROI Dashboard page states that the dashboard is included with the Bosseo ecosystem. Confirm what that means for the services and data scope your firm is considering, along with any permissions, definitions and acceptance criteria.