1. Give Jennings visitors a guided first step
A contact form usually asks for a name, contact details and a free-text description. Bosseo describes Video Intake as a guided survey delivered with video, with a visitor answering one question at a time. The public product page says the flow is designed around practice areas and can capture information such as case type, urgency and fit. That creates a different first interaction for someone who is unsure whether the firm handles a matter or what information to provide. Jennings should be treated as a defined service location within St. Louis County, not as a reason to assume how residents behave or what they need.
Recommended approach
Review the firm’s current Jennings-facing pages and ask whether each relevant practice area has a clear next step. During a consultation, decide which visitors should begin with Video Intake, which should call, and which should receive another response. Keep any local wording accurate to the firm’s actual service area.
