Start with the workflow, not the feature list
Generic software often asks a firm to change its process to match the product. Bosseo describes Custom Software differently: the tool is built around the firm’s workflow. Possible examples on Bosseo’s public page include client status portals, intake tools, internal dashboards and referral fee trackers. The relevant question for a Jennings firm is not whether a long list of features sounds useful. It is whether one repeated task is sufficiently important, specific or awkward that a focused build deserves consideration.
Recommended approach
Write down one process in plain language. Identify who starts it, which information is entered, where the work pauses, who needs visibility and what happens next. If the process is already handled well by an existing product, buying or configuring that product may be more sensible than commissioning custom software.
