What can the ROI Dashboard show a Jefferson City law firm?+
Bosseo’s public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, recordings, transcripts, lead classifications, case-type breakdowns, forms, video intakes, source attribution and trends. Ask which views and fields apply to your firm’s agreed geographic and practice-area definitions.
Can the dashboard prove that marketing produced a signed case?+
It is described as connecting rankings, calls, leads and revenue signals, but a displayed relationship should not be treated as proof without agreed attribution and matter-status rules. Ask how a lead is linked to a matter and what record supports the connection.
Should Jefferson City and Callaway and Cole counties be reported together?+
Not automatically. Jefferson City is a municipality associated with Callaway County and Cole County. Decide whether your firm needs municipality-level and county-level views separately, then use consistent labels when reviewing activity.
How are calls treated in the dashboard?+
Bosseo describes calls as logged, recorded and transcribed, with classification by contact type and case type. Confirm how missed, duplicate, current-client, vendor and spam calls are handled for your account.
Can more than one person access the dashboard?+
The public page says partners, office managers and intake leads can be given access. Confirm the permission structure, invited users, removal process and treatment of sensitive information during your review.
What should we ask about integrations or data recovery?+
Ask which connections are supported for your systems, what happens when data is missing or misclassified, how corrections are recorded and what recovery expectations apply. Do not assume an integration, uptime level or local infrastructure arrangement without confirmation.