1. Start with the journey, not the answer given at intake
A person who says “Google” may have arrived through a Herculaneum service page, left, returned through another source and then called. Bosseo’s public Lead Attribution page describes records containing the channel, referrer, landing page, device, session detail and attached intake answers. That gives your firm a way to review the path behind an inquiry instead of relying only on recollection. Because Herculaneum is in Jefferson County, your review should also distinguish a Herculaneum-intent visit from a broader Jefferson County visit. The city and county are not interchangeable geographic labels.
Recommended approach
Ask to see how the proposed record identifies landing pages, referral sources, sessions and the geographic intent represented by each page. Do not treat a Herculaneum visit as proof that the matter arose there, and do not treat a Jefferson County visit as proof that the person lives in Herculaneum.
