What does the ROI Dashboard describe tracking?+
Bosseo’s public product page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, forms, video intakes, lead classifications, case types, source attribution, reviews and trends. The consultation should establish which items apply to your firm and how each is defined.
Can the dashboard prove that Florissant produces legal clients?+
No public demographic fact proves that. The dashboard may help you review tracked activity and firm records, but rankings, calls or classified leads should not be treated as signed matters or revenue without the firm’s own verification.
How should we handle Florissant and St. Louis County?+
Keep them as separate geographic labels unless your firm deliberately decides otherwise. Florissant is a municipality recorded in St. Louis County; that relationship does not mean the two labels represent identical measurement areas.
Can our team receive access?+
Bosseo’s public page says partners, office managers and intake leads can have access. Ask during the consultation how roles are configured, how access is removed, and who can view recordings and transcripts.
Is the dashboard the same as a legal intake or matter system?+
Do not assume that it is. The public page describes dashboard tracking and classification, while your firm should confirm which matter, retention, billing and case-management records remain outside the dashboard.
What should we ask before approving the service?+
Ask for a walkthrough of definitions, geographic labels, source attribution, classifications, permissions, recordings, transcripts, refresh behavior, recovery expectations and acceptance criteria. If a feature or integration is not documented, treat it as unresolved.