What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law firm’s website. Visitors answer questions one at a time, with the flow organized around practice areas and qualification considerations such as case type, urgency and fit.
Is this a replacement for every contact method?+
The public product description positions Video Intake as an alternative to a blank contact form. Your firm should decide whether phone, email, a standard form or another accessible path remains available for visitors who need it.
Can the flow cover more than one practice area?+
Bosseo says each practice area can have its own qualification path. The appropriate number of paths, questions and routing rules should be decided with your firm rather than assumed from the Ferguson location.
Where do completed inquiries go?+
Bosseo’s public page says completed intakes can be delivered with answers attached and discusses delivery to an inbox, CRM and case-management system. Confirm the destinations and any required connection for your firm during the consultation.
Does Ferguson’s population determine whether Video Intake is worthwhile?+
No. Ferguson’s 2020–2024 ACS five-year population estimate is 18,213, with a margin of error of 30, but that does not prove demand, search volume, competition, leads, cases or revenue. It is geographic context only.
What should our firm bring to a consultation?+
Bring your accepted practice areas, geographic service rules, current inquiry path, ownership assignments, escalation standards and the outcomes you want to measure. Also identify accessibility, privacy and alternative-contact requirements that the public experience must address.
