What kinds of custom software can Bosseo discuss with a law firm?+
Bosseo’s public Custom Software page describes client portals, intake tools, internal dashboards, speed-to-lead tools, referral trackers, document intake flows, calculators and connections between existing systems. The appropriate scope depends on your workflow and the systems involved.
Do we need a technical requirements document before speaking with Bosseo?+
Bosseo says a firm can begin by describing the bottleneck in plain English. You can make the discussion more useful by bringing the current steps, systems, fields, user roles, exceptions and desired acceptance tests.
Can Bosseo connect the tool to our existing software?+
Bosseo describes integrations with a firm’s website, intake, dashboard, CRM, case-management and marketing systems. Whether a particular connection is suitable requires review of the named system, account access, data fields, permissions and technical requirements.
How should we evaluate hosting and maintenance?+
Bosseo says it hosts and maintains the tools it builds on dedicated servers and describes monitored, backed-up infrastructure. Ask how those statements apply to your proposed tool, including access controls, backup coverage, restoration, updates, fixes and responsibility for changes.
How do we know whether custom software is justified?+
Compare the defined bottleneck with an existing product and with the cost and risk of leaving the process unchanged. Custom work is most relevant when a focused tool can address a specific workflow that available software does not fit, but an off-the-shelf option may be better when it solves the problem cleanly.
Can our firm serving Des Peres use a broader St. Louis County workflow?+
Yes, that is a scope question to define rather than assume. Tell Bosseo whether Des Peres is a required field, a service-area label, a report segment or part of a broader county workflow, and confirm how the tool should represent each geographic category.