1. Replace the blank first question with a guided path
Bosseo describes Video Intake as a website-based guided video survey. A visitor selects an entry point such as “See if you have a case” and proceeds through questions rather than being asked to write an open-ended paragraph. The survey is organized around practice areas and case types. For a Dardenne Prairie firm, the relevant design question is which matters you actually review from this service area and what information your team needs before deciding who should respond. The city is a municipality in St. Charles County; that relationship should be reflected accurately wherever your firm describes its geographic service area.
Recommended approach
Review your current contact-form submissions from Dardenne Prairie and surrounding St. Charles County service areas. Identify the facts that are genuinely needed for an initial review, then decide which questions belong in a guided path and which should wait for a consultation.
