1. Start with the journey, not the remembered source
A client’s answer to “How did you hear about us?” may be incomplete. Bosseo’s public Lead Attribution page describes records that can include channel, referrer, landing page, device, session detail and intake answers. It also describes connecting calls with the web journey that preceded them. That distinction matters when a person serving Dardenne Prairie first reaches a practice-area page, returns later and chooses the phone. The city’s population estimate is not a reason to assume this pattern occurs often; it is simply context for defining the geographic scope of the review.
Recommended approach
Ask Bosseo to show how a Dardenne Prairie inquiry would be distinguished from an inquiry elsewhere in St. Charles County, and how the firm would identify the first meaningful visit, the return visit and the contact event. Confirm which fields are visible to your team and which outcome stages can be recorded.
