What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law firm’s website. Visitors answer questions one at a time, with paths organized around the firm’s practice areas and case types. It is an intake and qualification experience, not a substitute for attorney review.
Can a Concord firm choose which matters the intake addresses?+
Bosseo’s public page says the survey can be built around a firm’s practice areas and weighted toward selected work. Your firm should confirm how its matter categories, geographic rules and qualification decisions would be represented before approving a configuration.
Does completing the survey mean the visitor has a case?+
No conclusion about legal merit should be drawn from the submission alone. The firm still needs its own review, including eligibility, urgency, conflicts and any other applicable procedure. The visitor-facing language should set appropriate expectations.
Where can a completed intake go?+
Bosseo’s public page describes delivery with answers attached and refers to inbox, CRM and case-management destinations. The specific destination, connection and follow-up behavior for your firm should be confirmed during consultation rather than assumed.
How should we evaluate accessibility and mobile use?+
Review the flow on the devices your visitors use and ask how video content is understood by people who cannot rely on audio. Check text size, controls, captions or equivalent access, error recovery and alternate ways to contact the firm. The Concord population estimate does not establish device, disability or language patterns.
What should we measure after implementation?+
Start with definitions your team can apply consistently: starts, completed intakes, qualified inquiries, review decisions, consultations and later matter outcomes. Do not treat local population, submission count or an illustrative calculator as proof of demand, leads or revenue.
