What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law-firm website. Visitors answer questions one at a time, with the flow organized around practice areas and qualification information such as case type, urgency and fit.
How is it different from a contact form?+
A contact form generally asks a visitor to enter basic details and describe the matter. Bosseo’s public description presents Video Intake as a structured, video-guided path that can ask different questions by practice area and deliver the completed answers with the inquiry.
Can a Chesterfield firm limit the flow to selected matters?+
Bosseo says the survey can be weighted toward selected case types and can screen low-fit or price-sensitive inquiries. Your firm should define the actual rules, review the wording and confirm how declined or uncertain matters are handled.
Where do completed intakes go?+
Bosseo says completed inquiries can be delivered to the team with answers attached and describes routing by case type. The page also discusses possible delivery through inbox, CRM and case-management workflows. Ask Bosseo to confirm the destinations and configuration relevant to your firm.
Can Video Intake cover more than one practice area?+
Bosseo’s public description says each practice area can have its own qualification path. The appropriate number of paths, questions and routing rules depends on your firm’s approved scope and should be reviewed before implementation.
Does a completed intake mean the firm has accepted the case?+
No. A completed intake is an inquiry containing submitted information. Your firm must decide how to review it, communicate next steps, handle conflicts and explain whether representation has or has not begun.
