1. Start with the matters your firm wants to evaluate
Bosseo describes Video Intake as a guided survey organized around practice areas and case types. The public product page says completed inquiries can be tagged by case type and that the survey may be weighted toward the work a firm wants to grow. That gives you a concrete starting point: identify the matters your Caruthersville firm accepts, declines or sends elsewhere before discussing wording. Caruthersville is a municipality in Pemiscot County, Missouri; that relationship can help you define the geographic questions your firm actually uses, but it does not establish which legal services local visitors want.
Recommended approach
Bring a current list of practice areas and acceptance rules to the consultation. Decide whether the flow should ask where an incident occurred, where a person lives or whether the matter falls within your service area. Keep those questions tied to intake decisions rather than assuming that every visitor from Caruthersville or Pemiscot County is a suitable matter.
