1. Start with the matters your firm wants to evaluate
Bosseo describes Video Intake as a guided survey organized around practice areas and case types. Bosseo says completed inquiries can be tagged by case type and that the survey may be weighted toward the work a firm wants to grow. That gives you a concrete starting point: identify the matters your Caruthersville firm accepts, declines or sends elsewhere before discussing wording. Caruthersville is a municipality in Pemiscot County, Missouri; that relationship can help you define the geographic questions your firm actually uses, but it does not establish which legal services local visitors want.
Recommended approach
Bring a current list of practice areas and acceptance rules to the consultation. Decide whether the flow should ask where an incident occurred, where a person lives or whether the matter falls within your service area. Keep those questions tied to intake decisions rather than assuming that every visitor from Caruthersville or Pemiscot County is a suitable matter.
