What does Bosseo say Lead Attribution shows?+
Bosseo describes a lead journey that can include channel, referrer, landing page, device, session detail and attached intake answers. Bosseo also describes call connections and roll-ups by channel, case type and page.
Can attribution prove that a Bolivar page will produce cases?+
No. A Bolivar location and population record do not prove demand, and attribution does not guarantee rankings, traffic or signed matters. Use it to review actual recorded journeys and outcomes.
Do we need to keep asking clients how they heard about us?+
Bosseo positions attribution as an alternative to relying on that question alone. Your firm should still decide what intake information it needs and how staff will handle records that cannot be matched or confirmed.
Can phone calls be included?+
Bosseo’s public page says calls can join the same journey record, including the transcript and case-type tag from the phone system. Ask during consultation what information would be available for your firm’s configuration and how unmatched calls are handled.
What should we count as a successful lead?+
That is a firm decision. Separate an inquiry from a qualified matter, consultation and signed case, and define the evidence required for each. Do not use a traffic count or an unconfirmed source label as a case outcome.
Does attribution replace intake management?+
No. It can help organize source and journey information, but your firm still needs rules for qualification, ownership, escalation, accessibility, follow-up and privacy. Discuss those rules before using the records to guide spending.