What kinds of custom software does Bosseo describe for law firms?+
Bosseo’s public Custom Software page describes client portals, intake tools, internal dashboards, speed-to-lead tools, referral trackers, document intake flows, calculators and connections between existing systems. Whether a particular build fits your firm requires a consultation.
Do we need a technical requirements document before contacting Bosseo?+
Bosseo says a firm can begin by describing the annoyance or bottleneck in plain English. You should still bring the workflow, users, systems, data and approval rules you already know so the proposed scope can be evaluated carefully.
Will Bosseo connect the software to our existing systems?+
Bosseo publicly describes connected tools involving websites, intake, dashboards, CRM, case management and marketing systems. Your consultation should confirm the specific systems, fields, data direction, permissions and failure handling for your firm. No particular integration should be assumed in advance.
Who hosts and maintains a custom tool?+
Bosseo’s public page says it hosts, monitors and maintains custom software on its dedicated servers and provides updates, fixes and improvements. Ask about the specific hosting, backup, access, recovery and maintenance terms for the proposed build.
How should our firm decide whether custom software is worthwhile?+
Compare the recurring cost and risk of the current manual process with the scope, responsibilities and acceptance criteria of the proposed tool. Custom software is worth closer review when an important workflow repeatedly requires workarounds or duplicate entry and an existing product does not fit it.
Can we change the tool after launch?+
Bosseo says refinements, updates, fixes and improvements are part of its ongoing maintenance approach. Ask how your firm will request, prioritize, approve and document changes, especially when a change affects permissions, integrations or matter data.