What does Bosseo say the ROI Dashboard tracks?+
Bosseo describes tracking for keyword rankings, Top 3 and Top 10 visibility, SERP features, AI-engine citations, calls, call recordings and transcripts, lead classifications, case types, forms, video intakes, source attribution, reviews, trends, matters and revenue signals. Confirm the applicable scope and definitions for your firm during the consultation.
Can the dashboard separate Ballwin from St. Louis County?+
Ballwin is a municipality in St. Louis County. The public page describes city and case-type data, but it does not establish your exact geographic configuration. Ask Bosseo how Ballwin, St. Louis County and any broader service area would be labeled and separated.
Does a call automatically count as a lead?+
Not necessarily under the definitions described publicly. Bosseo says contacts can be classified as Potential New Client, Current Client or Other. Agree on classification rules for your practice areas, current clients, vendors, spam and inquiries outside scope.
Can we connect dashboard numbers to signed matters or revenue?+
Bosseo describes leads and matters by case type and revenue signals, as well as source attribution. The public page does not establish every integration or reconciliation method. Ask which fields are available, who confirms a matter stage and how corrections are handled before relying on ROI calculations.
Who should receive access?+
Bosseo says partners, office managers and intake leads can have access. Decide which roles your firm needs, then confirm the available permissions for summaries, recordings, transcripts, exports and administrative changes.
Does reporting guarantee search visibility or results?+
No. A dashboard reports selected measures; it does not by itself guarantee crawling, indexing, search visibility, leads or revenue. Use reporting to evaluate defined activity and decisions, not to assume an outcome.