1. Start with Waveland and Hancock County coverage
Your firm may serve Waveland, other parts of Hancock County, Mississippi more broadly, or a combination of geographic areas. Those are not interchangeable audiences. A review request should identify the actual client relationship and should not imply that a client received service in a place or practice area that does not fit the matter. Because Waveland is recorded as a municipality within Hancock County, the first review is geographic: which office, service area or Google Business Profile represents the firm, and which locations should be excluded? Population alone cannot answer that question.
Recommended approach
Map the firm’s real coverage before changing review communications. Review whether the profile name, address, service-area language and practice descriptions accurately represent the firm. Ask Bosseo to explain how its proposed workflow would handle clients from Waveland, elsewhere in Hancock County and outside the county, without turning a municipal population estimate into a demand claim.
