What does the ROI Dashboard show?+
Bosseo’s public product page describes views for keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, forms, video intakes, case types, source attribution, reviews and trends. Confirm the fields and scope that apply to your firm during the consultation.
Can it separate Tupelo from Lee County?+
That is a measurement question to confirm for your account. Tupelo is a municipality recorded in Lee County. Ask how the dashboard labels locations and whether each ranking, call, lead or matter can be associated with the geographic definition your firm uses.
Does a lead equal a signed case?+
No conclusion like that should be assumed. The public page describes lead classifications and links leads and matters to case types and revenue. Your firm should agree on the definitions and reconciliation steps needed to distinguish an inquiry, potential new client, signed matter and revenue.
Can users review calls and transcripts?+
Bosseo’s public page says calls can be recorded, transcribed and tagged, and that counted calls have recordings and transcripts attached. Ask about permissions, retention, recovery and handling requirements before deciding which staff members should have access.
Is the dashboard a replacement for our matter records?+
Do not treat it as a replacement without an explicit scope decision. Use the consultation to determine which marketing and intake measures it reports, which records remain authoritative in your firm’s systems and how discrepancies will be reconciled.
What should we ask about connected services?+
Ask how Lead Attribution, Automation, Programmatic SEO, Reputation & Reviews, AI Answering or Video Intake would affect the measures you want to review. Bosseo presents these as related services, but your firm should confirm availability, data flow, permissions and scope rather than assume an integration.