What does Bosseo say Lead Attribution shows?+
Bosseo describes a lead journey containing the channel, referrer, landing page, device and session detail, with intake answers attached. Bosseo also describes calls joining the journey and outcomes extending to consultation and signed case.
Can it distinguish Richland from Rankin County?+
The Census record identifies Richland as a municipality in Rankin County. A consultation should establish what geographic information your firm collects and how it would be used. Do not treat the city’s population as evidence of demand, leads or cases.
Does attribution replace our intake process?+
Bosseo’s public page says attribution runs behind the scenes on the website and intake tools and that the team can continue working as usual. Your firm should still decide its qualification rules, ownership, escalation and follow-up responsibilities.
Can phone calls be included?+
Bosseo says phone calls can join the same journey record, including the transcript, case-type tag and web journey. Ask how that would apply to your call handling, repeated contacts, missed calls and any records that cannot be connected.
Is this the same as aggregate analytics?+
Bosseo positions Lead Attribution as connecting a specific journey to a specific lead and intake information, rather than showing anonymous traffic only in aggregate. Review the consultation scope to understand which records and outcomes would be available to your firm.
Will attribution guarantee more inquiries or signed cases?+
No performance outcome should be assumed. Attribution is described as a measurement product. It can support review of source and outcome information, but it does not establish future rankings, demand, inquiry volume, cases or revenue.