What can Bosseo custom software be used for?+
Bosseo’s public Custom Software page describes client portals, intake tools, internal dashboards, speed-to-lead tools, referral trackers and document intake flows, among other workflow-focused possibilities. Your consultation should determine whether the proposed problem is suitable for a custom build.
Do we need a technical requirements document before contacting Bosseo?+
Bosseo says the firm can describe its bottleneck in plain English and that Bosseo will ask questions and develop the scope. You should still bring a concrete description of the current workflow, the people involved and the information that must move through it.
Can the tool connect to our existing systems?+
Bosseo’s public page says its custom tools can connect with a firm’s website, intake, dashboard, CRM, case-management and marketing systems. Confirm the specific systems, fields, permissions, data direction and failure handling for your firm before treating an integration as included.
Who hosts and maintains the software?+
Bosseo states that it hosts and maintains custom tools on its managed infrastructure. Confirm the specific hosting, monitoring, backup, security, support, update and restoration terms for the proposed build.
How should we decide whether custom software is appropriate?+
Compare the cost and risk of the current bottleneck with the scope of a focused build. Custom software may be worth reviewing when an important process repeatedly relies on workarounds or duplicate entry. If an existing product fits the workflow adequately, custom development may not be necessary.
Will custom software improve our search rankings or generate cases?+
No such result should be assumed. Evaluate the software as an operational tool and set separate measures for any marketing work.