1. Separate a Pearl visit from a qualified inquiry
Attribution becomes useful when the firm can distinguish a visit from an inquiry and an inquiry from a matter worth pursuing. Bosseo describes Lead Attribution as connecting a lead’s journey with intake answers, including case type and source. That lets you review the substance attached to an inquiry rather than relying only on a client’s memory of how they found you.
Recommended approach
Start by defining what your firm means by a qualified inquiry. Identify the intake answers that matter for each practice area, then review whether those answers can be associated with the originating journey.
