1. Define the geographic record before judging performance
A location label can conceal several different questions. Pascagoula is a municipality in Jackson County; “Pascagoula,” “Jackson County,” Mississippi and a broader metropolitan area are not interchangeable geographic scopes. Begin by deciding whether a report should distinguish Pascagoula from Jackson County and from other locations your firm serves. Then use the same definitions when reviewing landing pages, intake answers and signed matters.
Recommended approach
Ask Bosseo to show how location is represented in the records and reports you would use. Decide which geography belongs in each management question: local visibility, service-area coverage, intake ownership or matter outcomes.
