What does the ROI Dashboard publicly describe tracking?+
Bosseo’s public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, recordings and transcripts, lead classifications, case types, forms, video intakes, source attribution, reviews, trends, retainers and revenue. Confirm the exact scope for your firm during the consultation.
Can the dashboard prove that Long Beach residents need a particular legal service?+
No. A population estimate is not proof of legal demand. Dashboard signals should be reviewed as measured activity under defined geography and time periods, not as a substitute for a demand study or a forecast.
Can we separate Long Beach from Harrison County?+
That should be treated as a reporting-definition question. Long Beach is recorded in Harrison County, but the firm should ask how city, county, statewide and other service-area labels are represented before relying on comparisons.
What should we clarify about lead classification?+
Clarify the definitions for Potential New Client, Current Client and Other; case-type rules; duplicate handling; inquiries outside scope; and the point at which a contact becomes a matter, signed retainer or revenue record.
Does a ranking or AI citation guarantee calls or signed cases?+
No. Rankings, SERP features and AI citations are visibility measures. They do not guarantee calls, matters, retainers or revenue.
What should we ask about access and data recovery?+
Ask about user permissions, recording and transcript access, retention, corrections, exports, backups, recovery procedures, data availability and any applicable service levels. Do not assume an uptime figure, integration or recovery commitment that has not been confirmed.