What does the ROI Dashboard claim to show?+
Bosseo’s public product page describes rankings, SERP features, AI citations, calls, forms, video intakes, lead classifications, case-type breakdowns, source attribution, review counts and trends. The exact fields and definitions for your firm should be confirmed during the consultation.
Can a Laurel population figure predict leads or cases?+
No. Laurel’s 2020–2024 ACS 5-year population estimate is 17,679, with a margin of error of 28. It describes the municipality’s population estimate; it does not prove legal demand, search activity, competition, leads, cases or revenue.
Can the dashboard separate Laurel and Jones County?+
The public page describes city and case-type data, but it does not establish the exact geographic configuration for your account. Ask Bosseo to define the labels and reporting rules before treating Laurel-city and Jones County results as separate measurements.
Does a ranking or call prove marketing ROI?+
No. A ranking is not a lead, and a call is not necessarily a qualified matter. Review classification, source, case type, matter status and the firm’s chosen financial fields before making an ROI conclusion.
Who should have access to calls and transcripts?+
That is a firm governance decision to confirm with Bosseo. Identify partners, office managers and intake personnel who need access, then ask about role limits, removal of former users, recording visibility, transcript access and retention.
What should we ask about integrations and recovery?+
Ask which data connections are included in the proposed scope, what happens when a connection fails, how missing or incorrect records are corrected, and what recovery process applies. Do not assume an integration, uptime level or recovery commitment that has not been stated.