What does the ROI Dashboard publicly describe tracking?+
Bosseo describes rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, transcripts, case-type tags, forms, video intakes, source attribution, reviews and trends over time. The consultation should confirm which categories apply to your firm's intended scope.
Can Indianola and Sunflower County be reported separately?+
That is a geographic design question for the consultation. Indianola is a municipality recorded in Sunflower County, and those labels describe different geographic relationships. Ask how the dashboard will represent each area before combining or comparing results.
Does a ranking prove that the firm received a case?+
No. A ranking is a visibility signal. It should be reviewed separately from calls, classified leads, matters and revenue, each of which requires its own definition and data handling.
How are calls and other contacts described?+
Bosseo's public page says calls can be logged, recorded, transcribed and tagged by case type, and that forms and video intakes can be counted alongside calls. Ask how your firm's categories, duplicates, non-client contacts and corrections will be handled.
Can different people at the firm receive access?+
Bosseo's public page says partners, office managers and intake leads can be given access. Your firm should still decide which roles may view recordings, transcripts, intake details or financial information and confirm the proposed permission structure.
How often does information update?+
Bosseo states that calls, forms and intakes appear as they happen and that rankings refresh on their tracking cycle. Ask how other fields update, what happens when data is delayed and which review time is appropriate for each metric.